WHEELMAX PRIVACY POLICY
Effective Date: January 1, 2026
This Privacy Policy (“Policy”) explains how Wheelmax (“Wheelmax”, “Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data when you access or use our platform, including our website, mobile applications, and related services (collectively, the “Platform”).
By using the Platform, you agree to the collection and use of your information in accordance with this Policy.
1. SCOPE AND APPLICATION
This Policy applies to all users of the Wheelmax Platform, including buyers, sellers, dealers, and visitors. It covers both personal data you provide directly and data collected automatically through your use of the Platform.
- Applies to all Platform features, including listings, inspections, messaging, and payments.
- Covers both registered and non-registered users.
- Applies regardless of the device used to access the Platform.
2. INFORMATION WE COLLECT
We collect information to provide, improve, and secure the Platform. This includes both personal and non-personal data.
2.1 Personal Information
- Full name
- Email address
- Phone number
- Account credentials
- Payment-related information
- Verification documents
2.2 Transaction and Listing Data
- Vehicle listings and descriptions.
- Pricing and transaction details.
- Messages between users.
- Booking or inspection requests.
2.3 Technical Information
- IP address and device type.
- Operating system and browser type.
- Usage patterns and interaction data.
- Location data (where enabled).
2.4 Cookies and Tracking
We use cookies to store user preferences, enable authentication, and analyze usage behavior. You may disable cookies in your browser settings.
3. HOW WE USE YOUR INFORMATION
- ✓ Manage user accounts
- ✓ Enable listings & transactions
- ✓ Process payments & tokens
- ✓ Provide customer support
- ✓ Personalize user experience
- ✓ Improve platform performance
- ✓ Detect & prevent fraud
- ✓ Comply with legal obligations
4. HOW WE SHARE INFORMATION
We do not sell your personal data.
4.1 With Other Users
Contact details and listing information are shared between Buyers and Sellers to facilitate transactions.
4.2 With Service Providers
Trusted third parties (payment processors, inspection partners, hosting) assist in Platform operations under confidentiality.
4.3 Legal Requirements
We may disclose data to comply with laws or respond to lawful requests from authorities.
4.4 Business Transfers
Data may be transferred as part of a merger, acquisition, or asset sale.
5. DATA SECURITY
- Encryption of sensitive data where applicable.
- Secure servers and access controls.
- Monitoring systems to detect unauthorized access.
Users are responsible for keeping account credentials confidential and using secure networks.
6. DATA RETENTION
- Account data is retained while your account is active.
- Transaction data may be retained for legal and operational purposes.
- Data is securely deleted or anonymized when no longer needed.
7. YOUR RIGHTS AND CHOICES
- ✓ Access the personal data we hold about you.
- ✓ Request correction of inaccurate or incomplete data.
- ✓ Request deletion of your data (subject to legal obligations).
- ✓ Object to or restrict certain processing activities.
- ✓ Withdraw consent where processing is based on consent.
8. THIRD-PARTY LINKS AND SERVICES
The Platform may contain links to third-party services. Wheelmax is not responsible for their privacy practices. Interactions are at your own risk.
9. CHILDREN’S PRIVACY
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. INTERNATIONAL DATA PROCESSING
By using the Platform, you consent to your data being processed or stored outside your country of residence where necessary, under adequate protection standards.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Significant changes may be communicated directly, and continued use constitutes acceptance of the revised Policy.
12. CONTACT INFORMATION
Wheelmax Support
Email: [email protected]